Privacy Policy

Last Updated: 06/05/2026

At Orion Spice Mart, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Email address
• Phone number
• Shipping and billing address

b. Payment Information

• Payment details are processed securely through third-party payment gateways.
• We do not store your card or banking information.

c. Non-Personal Information

• IP address
• Browser type
• Device information
• Pages visited and time spent on the website

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate order updates and customer support
• Improve our website and services
• Send promotional emails (only if you opt-in)
• Prevent fraud and ensure website security

3. Cookies and Tracking Technologies

Our website uses cookies to:

• Enhance user experience
• Remember your preferences
• Analyze website traffic

You can choose to disable cookies through your browser settings.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

• Trusted payment gateways
• Shipping and logistics partners
• Service providers who help operate our website

All third parties are required to protect your information.

5. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access your personal data
• Request corrections or updates
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications

To exercise your rights, contact us using the details below.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Address: Ground Floor, Prakash Prakash, Thannickappara Building, 139/B, Prakash P O, Thankamani, Kerala 685609

Email: orionspicemart@gmail.com

Phone: +91 9744037508